Concert Vault Support

Re: Problems encountered over last 4 weeks

MrPaulCaruso — Sat, 15 Sep 2007 16:09:08 GMT

These problems should have all cleared out on August 31, when we changed network providers. If you're still having problems let us know.

Re: Problems encountered over last 4 weeks

jgwillette — Thu, 30 Aug 2007 14:40:10 GMT

The day after I made this post, I haven't had a single problem since. Looks to me like they have found and fixed the issue.

Re: Problems encountered over last 4 weeks

Dr. K — Tue, 28 Aug 2007 22:46:26 GMT

Count me in with the streaming problem. What is going on? Can someone with Wolfgang please respond!?!

Re: Problems encountered over last 4 weeks

Charles — Tue, 28 Aug 2007 22:08:21 GMT

Iam also experiencing these same problems. This streamimg drop out or pause in the middle of songs has recently started with me as well. I''m glad to know that it is not just me; misery loves company. What's the problem Wolfgangs?.

Problems encountered over last 4 weeks

jgwillette — Tue, 28 Aug 2007 18:33:06 GMT

I listen to the Concert Vault at home and at work. I have been experiencing the same problems on work pc's, as well as my home desktop pc and laptop. The stream just stops playing. I first noticed it at work, and I thought it might be firewall related, but then the same problem happened at home. The time counter goes to 00:00. I pause and then play and it may pick up. Sometimes it continues for a little while, other times it plays for a few seconds and I may receive a 'Failure Stream Dropped' message. I have also experienced 'Network Connection Timed Out' messages. Other times, I will do nothing and the stream picks up on its own. I am currently listening at work and it has been doing this all day long. Not just a specific concert. Occasionally, when starting a stream, I may see a 'Tunneling Port nnn' message, always at work, and I know the streamn won't play when this occurs. Often, I will clear temp files/cookies, log off andd back on, which seems to temporarily clean up the issue.

This is an awesome web site. I love being able to listen to artists at different stages of their career. I also enjoy hearing shows that I may have attended. Hopefully, the site just gets better and better.